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Privacy Policy

Effective Date: 2/05/2026

Welcome to Annssolutions. By accessing or using our website https://annssolutions.com and purchasing our Digital Products and Consultancy services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services

At Annssolutions, accessible from https://annssolutions.com one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Annssolutions and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

What we Provide 

Anns Solution Provide Android Car Radio firmware upgrade/upgrade related digital Products and Consultancy services. Customers can read the blogs and according to their headunit chipsets and download Firmware after that or take our services by send his query regarding firmware update and issues related with Headunit software.

At Annssolutions, we are committed to providing effective and up-to-date solutions for car headunit software issues. As the market continues to grow rapidly with multiple chipset-based headunit systems, we continuously research and adapt our services to ensure accurate and reliable firmware solutions for our users. 

Product and Services

Certain firmware files are pre-uploaded on our website with different specifications. Customers are advised to carefully review the product descriptions, including supported motherboard and chipset details, before downloading to ensure compatibility with their headunit system. 

When providing consultancy services, Annssolutions communicates directly with the customer to understand their issue and provide appropriate guidance for headunit firmware upgrades, bug fixes, and solutions for problems such as logo stuck or system errors. We strive to offer accurate and effective solutions based on the information provided by the customers. 

What Information We Collect?

Annssolutions offers firmware as a digital product along with consultancy services. Our technical team carefully reviews each client’s query and device details, including motherboard and chipset information, to provide the most suitable firmware solution for their specific headunit system. user Also can add his detail information for future update regarding headunit related problems. After Signing up we collect personal information in the following ways:

  • When you contact us via forms, email, or WhatsApp
  • When you request our services (headunit repair, firmware solutions, consultancy)
  • When you subscribe to updates or newsletters

The information may include:

  • Full Name
  • Email  
  • Phone number
  • WhatsApp/Mobile
  • Country
  • Processor/Chipset Type
  • RAM/ROM
  • Display Size/Resolution 
  • Headunit Type
  • Motherboard Details (for service purposes)
  •  Message / Query

We only collect information that is necessary to provide our services. User can logged into his account and see his dashboard  which include download details, number of orders, payment method and other details user also edit his details or update his account. 

How We Use Your Information?

  • To provide, operate, and maintain our website
  • To improve our services and user experience
  • To communicate with you (customer support, updates, offers)
  • To process service requests
  • To prevent fraud and ensure security

Disclaimer

All information and services provided by Annssolutions are for technical support and educational purposes only.  We do not guarantee 100% success in every case, as results depend on:

  • Device condition
  • Correct information provided by user
  • Proper execution of instructions

Firmware installation and modification carry risks. Annssolutions is not responsible for any damage, data loss, or system failure caused during use of our products or services.

We are not affiliated with any car manufacturer or official OEM support.

Google AdSense & Third-Party Advertising

We may use third-party advertising services such as Google AdSense. Google uses cookies, including the DoubleClick cookie, to serve ads to users based on their visit to our website and other websites on the internet. Users may opt out of personalized advertising by visiting the Google Ads Settings page: https://adssettings.google.com Third-party ad servers or networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements. Annssolutions has no control over these cookies used by third-party advertisers.

Third-Party Privacy Policies

Annssolutions’ Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information.

Data Protection

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Refund Policy

Due to the nature of digital products, all sales are generally non-refundable.

Non-Refundable Cases:
  • Incorrect firmware selection by user
  • Compatibility issues due to wrong device information
  • Change of mind after purchase
  • Improper installation
Refund Eligible Cases:
  • Product not delivered
  • File is corrupted or inaccessible
  • Service not provided as agreed
Alternative Solution

Instead of refund, we may offer:

  • Correct firmware replacement
  • Technical support or alternative solution

Refund requests must be made within 3–5 days of purchase.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

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